How it works

Four steps. No surprises.

First, how automation actually works, in plain English. Then the four steps we follow with you, so you always know what's happening and what comes next.

01Map
02Build
03Launch
04Improve

New to automation?

Rules, AI and you.

Every automation we build is made of three parts. Tap each one to see what it does.

Something happensDone

When this happens, do that. Same way, every time.

For exampleWhen an invoice is paid, send a thank-you email and ask for a review.

  • Repetitive steps
  • Moving information between apps
  • Never forgetting a follow-up

Rules only do exactly what they're told, so they can't handle surprises.

See it in action

The same job, two ways.

Pick an everyday job, switch between by hand and automated, then press play to watch the clock.

With automationFri 16:45
InboxAI draftCRMYou approveFollow-up
Press play to watch a new enquiry run itself.
  1. Fri 16:45: An enquiry lands in the inbox late on a Friday (Starts it)
  2. Fri 16:46: AI reads it and drafts a reply in your tone (AI)
  3. Fri 16:46: The details are logged in your CRM automatically (Rule)
  4. When you're free: Anything unusual waits for your approval (You approve)
  5. Tue 09:00: A follow-up is scheduled and sent on time (Rule)

Illustrative example, not a client case. Your own process is mapped and tested before anything is built.

01
Map.

We learn how you work.

A short discovery session with the people who do the work. We map every step, find the repetition and put a number on the hours it costs.

What you get

  • A process map of your key workflows
  • A ranked list of what to automate first
  • A fixed quote and timeline
02
Build.

We build it around you.

We design and build the automation inside the tools you already use. You see progress every week and test it with real data before anything goes live.

What you get

  • A working automation, tested on your data
  • Weekly progress check-ins
  • Full documentation
03
Launch.

We switch it on.

We go live in stages, train your team and stay close for the first weeks. If something needs adjusting, we adjust it.

What you get

  • A staged, low-risk rollout
  • Team training and simple guides
  • Hands-on support through launch
04
Improve.

It keeps getting better.

Every month we review what the system did, what it saved and where it can go further.

What you get

  • A monthly results report
  • Ongoing tuning and fixes
  • A roadmap for what to automate next

FAQ

Questions, answered.

Every project gets a fixed quote in rand after the mapping session, from R3,500 for a first automation. Monthly care plans are optional. See the Pricing page for every package.